Computers for Young Adults

Why not install computers in the Young Adult Room? They can get pretty noisy in the Reference Room.

Thanks for taking the time to share your thoughts. The current arrangement of the public computers is in part so that the librarians can offer instruction and/or supervision to any patrons using them. Segregating some users would diminish the ability to do that. Also the electricity and Ethernet connections aren’t available in the YA Room, but upgrades of the infrastructure nature are certainly on the wish list at the library!
If distractions in the Reference Room are affecting your ability to use the library peacefully, two things come to mind:
Please let staff know while excessive noise is happening so that it can be addressed while it is occurring. Also, laptops are available to be borrowed within the library and can be taken to the 2nd floor which is designated for individual silent study only.

Cordially,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
1/18/2013

Kids

When groups of kids come in and use the computers as a group and make noise as if it’s an arcade instead of using respect toward the library, it’s impossible to concentrate and write at the computers.

Patrons of all ages can sometimes get a bit rowdy. You can help us keep the peace by letting staff know as soon as you encounter excessive noise in the library. That way we can address it directly at the time that it is occurring.

Another option is to borrow a laptop. That way you can take it to an area of the library that you find more peaceful, such as the 2nd floor.

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
1/18/2013

Soap in the bathroom

Please put hand soap in the Children’s bathroom.

Oops! Sorry it ran out! It is checked daily, but perhaps the room experienced a lot of traffic on the day when you wrote. Since the suggestions box isn’t checked everyday, please let a staff member know right away if you encounter this type of issue so that it can be dealt with immediately.

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

Great Children’s Room, Long wait list

I want to tell you how much my 2-yr-old daughter and I LOVE your library. The Children’s Department provides loads of fun for us. We come to play when the weather’s bad. We love the selection of Patricia Polacco books. I enjoy movies, books and music and the library staff is always helpful.

I do have one sort-of disappointment: When there’s a popular CD, only one copy and 26 holds, I lose interest. I think for NEW items there should be a 1-week borrowing time. Otherwise you’re doing a great job.

Thanks,
Leah & L.A.

Hello Leah & L.A !
Thank you for that bunch of compliments. I’m so glad that you’ve been able to use so many library items and services.

It sure can be tough to wait when there is a popular item that you’d like to borrow. Sometimes the situation isn’t a bad as it looks, though; the catalog can be a little misleading. When you search for an item at a catalog at the library, it automatically limits your search to just the Waltham copies, unless you choose otherwise when you search. The result you see then is all the holds in the entire Minuteman Network for 43 libraries, but only the number of copies owned in Waltham. This paints a confusing picture since other libraries probably own copies too. (Change that box that says WALTHAM to ALL LOCATIONS and you’ll see all the other libraries that also have copies.) The 26 holds you mentioned may actually have 30 copies in the network that could help to fill your request.

Placing a request helps out in another way too. If there are Waltham patrons waiting for items that we don’t have, those items come up on a report to help us decide what items to buy. So, the list may not be as long as you think AND you’re helping the library staff choose materials people want. Request away!

Kind regards,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
4/19/2011

Children’s Room Doors

Please consider closing the Children’s Library doors for the safety of the Children.

Thank You,
Worried Parent

Dear Worried Parent,

The library staff also worries about the safety of the children in the library. One reason the doors usually remain open is so that everyone feels welcome to visit the Children’s area. For the convenience of parents with strollers, open doors certainly make entering easier for them.

The Children’s staff has, on rare occasion and by request, closed doors for the duration of a family’s visit. This is usually for a family with multiple children, one of whom just learned the fun game of: run!

While the library staff wants to be sure that everyone visiting the library does so safely, it is actually is the responsibility of the accompanying adults to ensure the safe and appropriate behavior of their children in the library. Children under 9 years old should never be in the library unattended and although children 9 and up can be left in the library to complete homework or read, they should always know how to reach their adult.

Best Regards,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
4/1/09

Kids’ Safety


I like that the Children’s Department does such a good job looking after kids so that they won’t get hurt.

12/5/08

Thanks for noticing! While the library staff wants to be sure that everyone visiting the library does so safely, it is actually is the responsibility of the accompanying adults to ensure the safe and appropriate behavior of their children in the library. Children under 9 years old should never be in the library unattended and although children 9 and up can be left in the library to complete homework or read, they should always know how to reach their adult.

Sincerely,
Deb Fasulo, Asst. Director

dfasulo@minlib.net