Excellent place.

10/16/08

Thank you!

Kate

Snack Room


The lunch room is for patrons who want to sit down and enjoy their meal. There are a gaggle of the usual noisy teens who use the place as a perpetual hangout. Can you please put a stop to this.

10/1/08

As a public library striving to provide a welcoming environment for everyone in the community, from the youngest to the oldest, we face tensions between high-energy and quiet-seeking patrons from time to time.

We do make an effort to enforce the rules we have, which include limiting cell phone calls, eating and drinking to the ground floor Audio Visual Annex. We also require individual silent study on the second floor and in the first floor Waltham Room, and reasonably low levels of conversation in the rest of the library.

With most of the library set aside for quiet, the ground floor AV Annex and the Snack Room are two of the best spots in the building for small groups of young people to settle.

If you come across disruptive or inappropriate behavior in the library, please alert a staff member right away.

Sincerely,
Kate Tranquada

ktranquada@minlib.net

Web Renewal - Due 3 weeks from TODAY


I learned the hard way that “Renew All” meant that a book I took out yesterday is renewed, not for an added three weeks, but for one day! Ugh! How about explaining that under “Renew”?

10/1/08

Your frustration is understandable. At this point, the details about renewing online are described in the FAQs:

When you renew an item, the new due date is calculated from the date you perform the renewal. The additional time is NOT added on to the end of the original loan period…To get the maximum time on your loan, you should perform any renewals very close to the due date.

I will pass your message on to the staff at the Minuteman Library Network Central Site staff, who may be able to make this more clear up front.

Sincerely,
Kate Tranquada

ktranquada@minlib.net