It is very disruptive to have a patron ask loudly for assistance and library employees answer them just as loudly from 15 feet away. Children are often admonished about quiet in the library, but adults are allowed to be disruptive.

Thanks for the reminder! While sometimes there is a situation that calls for raised voices, hearing impairments for example, staff should remember to revert to “library voices” when that situation is over.

Deb Fasulo
Assistant Library Director

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