Reading Glasses

How about stocking Reading Glasses at every desk?

Individual eyewear is a little outside the scope of the library’s services, but there are a couple of tools here that may make materials easier for you to read. The Reference Desk does have a magnifying glass that you can use and return. There is also a machine called an Optilec that magnifies any printed material. You can place a newspaper, book, map or magazine under the lens and it can be displayed magnified, on a screen. Text on computer screens can be made larger, as well. Ask at the Reference Desk if any of these tools might be helpful for you!

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
1/18/2013

No Smoking on Library Grounds

It’s a shame that the library is not able or willing to enforce its “No Smoking on Library Grounds” rule. Exiting patrons are often forced into a cloud of smoke, not to mention the litter of discarded cigarette butts. One Tuesday there were three smokers sitting on the steps, blocking the entrance.

I can certainly appreciate your frustration with having to walk through smoke to visit the library. Smokers are spoken to and moved outside the iron fences whenever staff encounter smokers there. “Smokers outposts” or ashtrays are available at the edges of the grounds as well as signs to let smokers know to properly dispose of the butts there. You can help us enforce our policy by letting staff know as soon as you encounter smokers on the library grounds. That way we can address it directly at the time that it is occurring.

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
10/18/2011

Hand-washing

The Surgeon General recommends hand-washing for 30 seconds. How about letting the faucets run in the bathroom for more than 5?

You’re right about that surgeon general recommendation. And faucets that shut off automatically are a must in this public building where they often are left running otherwise. A couple of items on my wish list are lights and faucets that operate on motion sensors so that we can be green and healthy at the same time. Until that can be made reality, give that faucet a second push.

Thanks for the suggestion!

Cordially,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
10/18/2011

New Subscription?

It would be nice if you would begin a subscription to Louisiana Cookin’ !

I’ve passed along your suggestion to the Head Reference Librarian to look into whether such a specific title would have an audience here in Waltham and if our distributor carries this title. In the meantime, feel free to use the library’s computers to print recipes from the Louisianacookin.com website.

Thanks for the suggestion!

Best Regards,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
10/18/2011

Kindle titles in the library?

I am very pleased with the library system in MA. The wide selection of Christian books has allowed me to enjoy reading without spending a dime - great in this economy!

I would like to request books for Kindles. I got my Kindle for Christmas and I really want to use it more. If the library could expand the selection of Christian books to Kindles it would be great!

Thank you again and keep up the good work.
EF

Dear EF,
Thank you very much for your compliment to the Waltham Public Library. We’re happy to offer informational, educational and entertainment resources in any economy!

Unfortunately, Kindle titles are not available to libraries currently. Kindles were originally designed to read books purchased directly from Amazon and no other source. But back in the Spring (April, 2011), Amazon announced that they are making plans to allow libraries to offer Kindle titles to patrons by using OverDrive as the online distributor. WPL is currently using OverDrive to supply downloadable books and audiobooks of the non-Kindle variety, so I would say it is likely that WPL will also, at some point, offer Kindle titles through OverDrive. The business model for libraries to use this service has not yet been revealed, so we in the library world wait for more information. Hang in there!

Thanks again for your kind words.

Best Regards,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
7/20/2011

Laptop Sounds

Please - Disable speakers on library laptops.

C.H.

Dear C.H.

I’m sorry you’ve found library laptop speakers to be bothersome. According to library rules, electronic devices in the library are not allowed to be audible to others, so earphones are offered for sale at public service desks. The speakers haven’t been disabled for a couple of reasons.
1.) If the speakers are inactive, so is the jack that provides sound via earphones.
2.) Sometimes there are valid reasons why the speakers need to be functional, such as for computer classes happening in a conference room or staff applications beyond public areas.
If you notice an electronic device being used audibly in the library, please alert a staff member while it is occurring so that it can be addressed directly.

Cordially,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

Squeaky wheels

Please oil wheels of book carts regularly.
C.H.

Dear C.H.
I’m sorry you’ve found our book carts problematic. A can of lubricating oil has been made available to the staff to assist with carts that get squeaky.

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

Want to know more about displays

Dear Library,

Once again I marvel at your display cases – today this one is about kites. Amazing variety: antiquity to South Park, worldwide to Norman Rockwell.

As usual, though, I wish there could be some narrative background, especially for the photograph leaning against the right side-wall – looks like something from a movie!

Thank you,
BP

Dear B.P.
I’m glad to hear you enjoyed the kite display! We always appreciate kind words. A sign stating the type of display and the organization or individual responsible for the display is required. Efforts are always made to remind displayers of this policy. Since the library doesn’t actually install the displays, but the individual displayers do, the signage and level of detail, can vary from one organization or artist to another.

Cordially,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

Soap in the bathroom

Please put hand soap in the Children’s bathroom.

Oops! Sorry it ran out! It is checked daily, but perhaps the room experienced a lot of traffic on the day when you wrote. Since the suggestions box isn’t checked everyday, please let a staff member know right away if you encounter this type of issue so that it can be dealt with immediately.

Sincerely,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

Cell phone policy

If there is a no cell phone policy in certain areas, why not enforce it or at least post signs in prominent places?

Thanks for your concern. Polite cell phone use is permitted on the Ground and 1st floors and we do our best to hush people when the volume gets beyond “polite”. Signs also encourage patrons to set phones to silent or vibrate. Stairwells are the most troublesome areas since a conversation there, on a phone or not, echoes significantly throughout the building. Prominent signs are posted in stairwells and the 2nd floor which is reserved for individual, silent study. Often staff are providing services to patrons when rules are broken elsewhere but need to complete transactions with one patron before enforcing rules with others. If you encounter a cell phone conversation happening in an inappropriate area or impolite manner, do alert the staff who will try their best to remedy the situation while it is occurring.

Best regards,
Deb Fasulo
Assistant Library Director

dfasulo@minlib.net
5/23/2011

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